Refund policy

Policies

Returns

We have a no return policy. All purchases are final sale.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact us at brookesartspace@gmail.com with attached images of damaged or incorrect item along with detailed description and order number. These are reviewed carefully and resolution is determined on a case by case basis.

Refunds

We will notify you once we’ve received your inquiry. We will inspect and let you know if a refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at brookesartspace@gmail.com. These are reviewed carefully and resolution is determined on a case by case basis.